Understanding the eConsult system and being confident in using it will give your patients confidence to use the system too.
EConsult training shouldn't just happen at the initial system roll-out. There will always be the need for refreshers or new feature updates, so it's a good idea to include eConsult in the induction training for new starters at your surgery.
Three top tips:
Putting the eConsult banner in a prominent place on your practice website means it is one of the first things patients see and that makes it easy for them to start the eConsult journey.