24-hour Mental Health Crisis Assessment Service

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Under Review — this page was due to be reviewed by Tuesday, 30 November 2021. The information shown here may be outdated.

Emergency departments are under unprecedented pressure due to Covid-19.

Camden & Islington Foundation Trust has moved the service normally offered in emergency departments. The 24-hour Mental Health Crisis Assessment Service, at St Pancras Hospital, will see people in need of care so that they do not have to go to a hospital emergency department unless they have an urgent medical need.

Nurses and doctors from the liaison and crisis teams will be at the service to treat people and refer them to the best service to meet their needs.

How to refer


Please telephone the 24/7 crisis line on 0800 917 3333 or contact the usual community mental health team.

If service users attend the 24-hour Mental Health Crisis Assessment Service in person they will be seen but better to contact the crisis line in advance for advice to ensure people only leave home when absolutely necessary.
People should not attend the Mental Health Assessment Service if they have symptoms of Covid-19 (fever, cough and loss of taste or smell). If anyone has these symptoms, they should stay at home and use the NHS111 online service to report their symptoms.

If a person is in mental health crisis and has Covid-19 symptoms, they should telephone the crisis line on 0800 917 3333.


The Mental Health Assessment Service

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