Acute Ulcer Clinic: Whittington Health

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21 April 2020: service update

The acute consultant-led (diabetic, vascular and orthopaedic) service based at Whittington Hospital outpatient 3B clinic is continuing to receive new referrals. The clinic provides multi-disciplinary team input for complex wound care including:

  • osteomyelitis 
  • necrosis 
  • ulceration at risk of significant deterioration resulting in infection 
  • sepsis and/or amputation

Please refer via the email address as usual, full details below.

Also note: the Acute Ambulatory Foot Service at the Royal Free remains open and is continuing to see diabetes patients with limb and life-threatening foot conditions. 

Virtual consultation support and advice phone line

The Royal Free podiatry team is also offering virtual consultation support and an advice phone line for NCL primary and community care health care professionals (HCPs) to support management of patients with foot conditions that do not threaten life or limb.

How to use the service

  • HCPs can call the podiatry service directly for clinical advice t: 020 7794 0500 ext 34546
  • HCPs can request a video consultation with a podiatrist during a face-to-face appointment with a patient (patient video consent required) using this link 
    • Click “Start Video Call”
    • Selecting waiting area “Podiatry”
    • First Name put  “CLINICIAN’S NAME” + “GP” or “HCP”
    • Accept Terms and Conditions
    • "Continue", and "Start Call"
    • "Allow Access"
    • You will be in a virtual queue and a podiatrist will join you.

The podiatry service can also be contacted via the phone line to pre-arrange a podiatry video call. The video consultation can be scheduled for when the HCP will be seeing the patient in a face-to-face appointment (patient video consent required)

The virtual service is available Mon-Fri 8.45am-4.15pm, Sat-Sun 10am-3pm


The podiatry service provides wound care for patients with foot ulcerations. Wound care can be provided in either a community setting or within a multi-disciplinary outpatient clinic based at Whittington Hospital, depending on clinical need.

Patients who do not require multi-disciplinary care (MDT) for podiatry wounds should be referred to the Community Foot Ulcer Clinic

Please see the Diabetic Foot Assessment and Referral pathway to aid referral making when considering community versus outpatient MDT care.

Eligibility criteria


  • active ulcer 
  • vascular complications that need further assessment 
  • suspected osteomyelitis 
  • deteriorating wounds 
  • severe infection, recurrent infections 
  • wounds that need multi-disciplinary care 
  • any suspected Charcot



How to refer

The following clinicians can refer to this service: GPs, Nurses

EMIS form

Referral methods: Email

A referral form can be found in ISL EMIS under
ISL global documents > MSK & Podiatry  > GP Podiatry Referral Form - Whittington 

Referral forms should be marked urgent and emailed to the Whittington Podiatry service

For any urgent queries, contact the podiatry clinic administrator 
t: 020 7288 5695


Whittington Hospital Clinic 3B