Audiology Assessment

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Upcoming Review — this page is due to be reviewed by 26/09/2021. The information shown here may be outdated.

21 April 2020: service update

Royal Free London has switched its audiology outpatients service to virtual appointments (by telephone or video), or where clinical teams feel that it’s safe to do so, rearranged or cancelled appointments, in response to the Covid-19 outbreak. It has also put in place revised arrrangements for its hearing aid services. For full details see the NCL Covid-19 GP website.


For over-50s

Five providers – InHealth; Royal Free London; Scrivens; Specsavers; UCLH – offer direct-access, adult hearing assessment service for adults aged 50 and over, with suspected or diagnosed age-related hearing loss. Includes hearing needs assessment, provision and fitting of hearing aids, rehab, signposting, follow-up, aftercare service for three years, accessories. 

For under-50s

Royal Free London and UCLH both provide an audiology assessment service for under-50s.

Tinnitus/balance problems

The UCLH Audiology-Led Clinic provides a tinnitus/hearing loss and balance problem service. 

Eligibility criteria


For over-50s and under-50s

  • No ear wax partially occluding or blocking the ear canals (partially occluding wax prevents taking of impressions for hearing aids)
  • No abnormal appearance of the outer ear or the eardrum, including middle-ear fluid
  • No aural discharge or otalgia lasting more than seven days in the last 90 days
  • No sudden (less than seven days) or rapid (90 days or less) loss or deterioration of hearing
  • No fluctuating hearing loss, other than associated with colds
  • No noticeable asymmetry in hearing
  • No unilateral, pulsatile or distressing tinnitus (causing sleep disturbance, anxiety or depression)
  • No vertigo, including spinning or floating sensations
  • No complete or partial obstruction of the external auditory canal

How to refer

The following clinicians can refer to this service: GPs

EMIS form

Referral methods: e-Referrals

InHealth Audiology Services Islington

Refer to the InHealth Audiology Clinic via e-RS. Choose 'Diagnostic Physiological Measurement', Client Type 'Audiology', DBS Audiology Adult Hearing Service ID 7926134.

Or a referral form can be found in ISL EMIS under
ISL global documents > Audiology  > Audiology Referral Form InHealth

Royal Free London

Audiology referrals


Refer to Scrivens NHS Adult Hearing Service via e-RS. Choose specialty ‘Diagnostic Physiological Measurement’, Click on the ‘Clinic Type’ drop down and select one of following options: ‘Audiology – Hearing Assess / Reassess’. Now click ‘Search’ and you will be supplied with the list of providers within your area.


Refer via e-RS

UCLH Adult Diagnostic Audiology including Audiology Led Clinic

Refer via e-RS



UCLH Adult Diagnostic Audiology including Audiology Led Clinic for tinnitus/hearing loss and balance problems