Tailored support for shielded individuals who are at risk of loneliness as a consequence of self-isolation and who may need additional support with companionship and wellbeing support and signposting.
This is a peer-support role, provided by Responders with an enhanced DBS certificate. Responders are receiving additional training to provide regular telephone support and a ‘listening ear’ to people who have been shielding or experiencing challenges as a result of COVID-19.
The support that Check-in and Chat Plus volunteers provide does not replace treatment/intervention by medical professionals, but instead, it provides:
Support will be delivered to a client by the same volunteer for a duration of 10 weeks, with three calls taking place each week.
The following clinicians can refer to this service: GPs
Patients can self-refer by telephone.
t: 0808 196 3646