Digital Weight Management Service

NCL Wide
Add to CPD

The programme is a 12-week digital weight management offer with three levels of support available and a choice of providers. It is designed to give service users a personalised level of intervention to support them to manage their weight and improve longer-term health outcomes.

The three levels of support aim to reduce health inequalities by providing additional coaching for groups who are less likely to complete behavioural and lifestyle programmes.

  • Level 1: access to digital content only
  • Level 2: access to digital content plus 50 minutes of human coaching over the 12 weeks
  • Level 3: access to digital content plus 100 minutes of human coaching over the 12 weeks


Referrals to the service will be made from primary care via e-RS. Referrals will be received by a national ‘Referral Hub’ which acts as a single point of access for the programme. The referral hub will:

  • assign the appropriate level of intervention (level 1, 2 or 3) using patient characteristics
  • facilitate the service user to choose a provider and register for the service 

The offer will work alongside existing borough weight management services provided by local authorities. 

The required infrastructure documents are available on your practice clinical system:

  • referral form (with the required SNOMED code already embedded)
  • eligibility search
    • this can be used to proactively identify patients; alternatively practices may wish to identify and discuss during a patients annual longterm condition review
  • protocol alert
    • this can be switched on to allow pop ups to flag when a patient is eligible for the programme

Social Prescribing Link Workers

Referrals from practice clinicians to social prescribing link workers are encouraged where the patient may benefit from a discussion about readiness for a weight management programme. Social prescribing link workers can also support patients who may be digitally excluded and connect with local offers for digital support.


See Downloads for the following:

  • Weight management infographics outlining the various programmes that are available in each borough
  • NCL Digital Weight Management Programme early adopter practice training webinar

Eligibility criteria


  • age 18+
  • diagnosis of diabetes (type 1 or type 2) and/or hypertension 
  • BMI of 30+ (or ≥27.5 for BAME groups)

Through the triage system, the programme is particularly focusing on supporting those from Black Asian and Minority Ethnic (BAME) groups and more deprived communities to access and complete weight management interventions, as well as men and those from younger age groups.


  • severe/moderate frailty as recoded on a frailty register
  • is pregnant
  • has a diagnosed eating disorder
  • has a weight management programme considered to pose greater risk of harm than benefit*
  • has had bariatric surgery in the last two year
  • for those individuals aged over 80, the GP will need to provide supporting information that they are suitable for the programme

* For example, patients with chronic obstructive pulmonary disease that are unmanaged, meaning not on medication and/or not subject to regular clinical review or have not completed a current active management programme such as diabetes management or cardiac rehabilitation.

How to refer

The following clinicians can refer to this service: GPs, Nurses, All primary care clinicians can refer to the service

EMIS form

Referral methods: e-Referrals

Complete the form called:

  • Digital Weight Management Referral Form - NCL - NHSE (v1, July 2021)

Where to find the form  

  • Barnet: BAR Global Documents > Referral Forms (BAR GLOBAL) 
  • Camden:
    • For Template Manager practices: Camden EMIS Forms page
    • For Resource Publisher practices:  Within your practice’s EMIS system (no import/action needed)
  • Enfield: ENF Global Documents > Digital Weight Management
  • Haringey: HAR Global Documents > Nutrition & Dietetics 
  • Islington: ISL Global Documents > Nutrition & Dietetics 

Please refer to the e-RS guide in the download section for details on how to find the service in e-RS.

External Links

Commissioned By


Enhanced Services View All

Related Topics View All

Related Services

Adult Lifestyle Weight Management- Healthwise

Barnet A 12-week, group weight-loss programme for overweight or obese adults in Barnet

One You Haringey: Livingwise

Haringey Adult weight management programme focusing on residents from the east of Haringey and individuals from BAME communities

Tottenham Hotspur Foundation: Shape Up with Spurs

Haringey Multi component programme combining healthy living, behaviour change workshops and physical activity/ sport sessions

General Services

Adult Safeguarding

Child Safeguarding

Community Services



Urgent and Emergency Care

Urgent and Emergency Care for Children

Last updated: Nov 16th, 2021
Review date: May 17th, 2022