Employment Support and Welfare Rights

Add to CPD

Covid-19 update: Islington Council has produced a We’re here to help leaflet with Covid-19 public health information on one side and fiancial and work-related support information on the other.


Fit Note Guidance for GPs

Islington Citizen Advice Bureau (CAB)

Help on Your Doorstep (HOYD)

Welfare Rights Service

Job Retention Service Get Back on Track (GBOT)

Income Maximisation Team (IMAX)

iWork - support finding work or training

Fit Note Guidance for GPs

Getting the most out of the fit note: Guidance for GPs

This guidance for GPs about how to complete each section of the fit note, including the reassessment box, comments section and return-to-work tick boxes is based on research evidence and feedback from doctors, patients and employers. It is designed to help doctors make the best use of the fit note to support their patients, using case studies to illustrate different situations. It updates previous guidance, covers computer-generated fit notes and has a section with instructions for gaining further support.

You can also use the guidance for Continuing Professional Development and revalidation purposes.

Islington Citizen Advice Bureau (CAB)

Islington CAB offers residents free independent and confidential advice. Its trained and friendly staff provide information and help to sort out a range of problems including:

  • debt
  • benefits
  • housing
  • employment
  • goods and services
  • family
  • education
  • discrimination, and many more issues.

Help on Your Doorstep (HOYD)

HOYD supports patients to get help with social issues including::

  • employment support
  • skills & learning
  • welfare rights
  • debt and financial hardship
  • housing and homelessness
  • disability and mobility
  • fuel and food poverty
  • parenting and family support
  • immigration
  • isolation

Help on Your Doorstep is offered in the following Islington GP practices:

  • Amwell Group Practice
  • Andover Medical Centre
  • Goodinge Health Centre
  • Hanley Primary Care Centre
  • Killick Street Health Centre
  • Northern Health Centre
  • River Place Health Centre

Patients at any of these Health Centres who would like to talk to a Connect Adviser should talk to a receptionist at the Health Centre.

Welfare Rights Service: Islington People’s Rights

Islington People’s Rights is a welfare rights service giving information and advice to Islington residents affected by mental health.

t: 020 7561 3685
Mondays, Tuesdays, Fridays 2pm-4pm

Job Retention Service: Get Back on Track (GBOT)

A support programme for patients who are signed off on a Fit Note due to problems they are experiencing at work. On average, people that GBOT works with are back at work within four to six weeks. 

Get Back on Track started in 2018 as a two-year pilot which achieved more than 500 referrals. Employment retention specialists helped hundreds of local residents regain the confidence they needed to return to work. Because of the great feedback received about the service, GBOT is now funded until 2021. The service is in partnership with Islington Council and Islington NHS CCG.

About GBOT

  • A free service designed to support those with problems at work that are affecting their health.
  • Provides information on employment law and HR issues in the workplace along with health and wellbeing support. 
  • Links patients to other free services such as legal services, housing benefits and debt management.
  • The service is totally confidential and gives patients practical ideas for overcoming any work related problems that are causing them to be unfit for work.

GBOT offers

  • health and wellbeing resources
  • support with disciplinary, redundancy and long term sickness
  • managing mental health and reasonable adjustments
  • strategies for leaving ‘toxic jobs’
  • support with finding a new job
  • information on common employment law issues
  • structured return to work plans
  • bullying, harassment and grievance support
  • mediation and advocacy.

Eligibility Criteria

  • registered with an Islington GP
  • in employment and signed off from work with a Fit Note

To make a referral, or to signpost your patient, contact GBOT
e: getbackontrack@nhs.net
t: 0800 389 0177 (freephone)

Income Maximisation Team (IMAX)

IMAX helps people claim their full entitlement to benefits and supporta them with benefit advice when considering education, training and employment options. Sick, disabled and vulnerable people are supported with claiming their full entitlement to disability benefits.


iWork is a service that connects residents who want employment with employment coaches who can help and support them in their search for a job that will improve their money situation and also their general wellbeing. Support offered can be ongoing in and in-depth and can help residents with issues including poor mental or physical health, lack of recent experience, childcare commitments, low skills etc. The service also supports with finding voluntary work, work shadowing, apprenticeships, work placements, or training courses. 

e: iWork@islington.gov.uk
t: 020 7527 2706