Employment Support and Welfare Rights

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Covid-19 update

Islington Council has produced a Here to Help leaflet with Covid-19 public health information on one side and fiancial and work-related support information on the other (see downloads).

On this page you will find information about:

For help navigating these services, patients can contact their PCNs Social Prescribing Link Worker (see Social Prescribing in Related Topics).

Fit Note Guidance for GPs

This guidance for GPs about how to complete each section of the fit note, including the reassessment box, comments section and return-to-work tick boxes, is based on research evidence and feedback from doctors, patients and employers.

It is designed to help doctors make the best use of the fit note to support their patients, using case studies to illustrate different situations.

It updates previous guidance, covers computer-generated fit notes, and has a section with instructions for gaining further support.

You can also use the guidance for CPD and revalidation purposes.

Islington Citizen Advice Bureau (CAB)

Islington CAB offers residents free independent and confidential advice. The trained staff provide information to help to sort out a range of problems including:

  • debt
  • benefits
  • housing
  • employment
  • family
  • gas and electricity
  • immigration
  • and many more issues.

Help on Your Doorstep (HOYD)

HOYD aims to improve the health and wellbeing of people in Islington, especially those who are vulnerable and isolated.

The Connect Service teams provide information and referrals to specialist advice organisations and services, which can help with a range of issues.

See Related Services for more information.

Islington People’s Rights (IPR)

IPR provides an independent specialist welfare benefits and debt advice service to Islington residents. The service is completely free and confidential.

Residents should get in touch if they are having problems with welfare benefits, or if debts are causing real concerns. IPR's work enables many Islington residents to maximise their income and to deal with their debts.

t: 020 7561 3685
Mondays, Tuesdays, Fridays 2-4pm

Get Back on Track (GBOT)

GBOT is support programme for Islington patients who are signed off on a fit note due to problems they are experiencing at work. On average, people that work with GBOT are back at work within four to six weeks. 

About GBOT

  • free service designed to support those with problems at work that are affecting their health
  • provides information on employment law and HR issues in the workplace, along with health and wellbeing support
  • links patients to other free services such as legal services, housing benefits and debt management
  • totally confidential and gives patients practical ideas for overcoming any work related problems that are causing them to be unfit for work.

GBOT offers

  • health and wellbeing resources
  • support with disciplinary, redundancy and long term sickness
  • managing mental health and reasonable adjustments
  • strategies for leaving ‘toxic jobs’
  • support with finding a new job
  • information on common employment law issues
  • structured return to work plans
  • bullying, harassment and grievance support
  • mediation and advocacy.

To make a referral, or to signpost your patient, contact the GBOT team directly.

e: getbackontrack@nhs.net
t: 080 0389 0177 (freephone)

Income Maximisation Team (IMAX)

IMAX helps people claim their full entitlement to benefits and supports them with benefit advice when considering education, training and employment options.

Sick, disabled and vulnerable people are supported with claiming their full entitlement to disability benefits.


The iWork employment services offers 1-2-1 tailored coaching and mentoring support to get unemployed Islington residents into the jobs they want to do. Priority groups include parents, Black, Asian and Ethnic Minority residents, disabled residents, and 18-25 year olds. 

The service support clients with health and wellbeing challenges, including mental health, and can offer financial support with childcare costs when a parent starts work or enrols onto a short training course. It has a holistic approach, looking at the person's strengths and interests. A coach can work with a client for as long as needed in order to get them into work.

Coaches can also signpost to other support services, as well as find voluntary work, work shadowing, apprenticeships and work placement opportunities or training.

When iWork caseloads are full, the team will link residents who are looking for support with one of the 70+ employment support organisations operating in the borough.

e: iWork@islington.gov.uk
t: 020 7527 2706

Department of Work and Pensions

The GOV.UK Department of Work and Pensions website offers information on benefit entitlement, Jobseeker's Allowance, and tax credits.

Islington Council

The Islington Council website offers an overview of benefits and taxes, including housing benefits and council tax reductions.