Future Matters

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Under Review — this page was due to be reviewed by 06/07/2021. The information shown here may be outdated.

Future Matters aims to raise awareness of death, dying and end of life care planning and supports Islington patients to put their end of life plans in place, for example with a Co-ordinate my Care Plan through the myCMC portal and Lasting Powers of Attorney.

Future Matters is a partnership between Gentle Dusk and Age UK Islington. The service is delivered by fully trained and supported volunteers, all of whom have been DBS checked.

The service can support your patients to complete a Coordinate my Care Plan via the myCMC portal, and make lasting powers of attorney

Creating a Co-ordinate my Care plan via the myCMC portal

A Coordinate My Care (CMC) plan puts your patient at the heart of planning their urgent and future care by making sure their wishes are taken into account by everyone who might be involved in treating them. Future Matters volunteers can help your patients to record their information and wishes via the online myCMC portal

Once complete patients will be informed to make an appointment with their GP or nurse so they can add important medical information and complete their Co-ordinate My Care Plan.

Making a lasting power of attorney

A Lasting Power of Attorney (LPA) is a legal document that allows someone to appoint one or more people to help them make decisions or to make decisions on their behalf. This gives them more control over what happens to people if they have an accident or an illness and cannot make their own decisions (‘lack mental capacity’). An LPA can be made for:

  • health and welfare
  • property and financial affairs

A health and welfare lasting power of attorney can be used to give an attorney the power to make decisions about things such as:

  • daily routine, for example washing, dressing, eating
  • medical care
  • moving into a care home
  • life-sustaining treatment

It can only be used when the time comes that the person is unable to make their own decisions.

A property and financial affairs lasting power of attorney can be used to give an attorney the power to make decisions about money and property, for example:

  • managing a bank or building society account
  • paying bills
  • collecting benefits or a pension>
  • selling a home

It can be used as soon as it’s registered, with the donor’s permission.

Please share the patient information leaflet with your patients (see How to refer: Self-referral section below).

Eligibility criteria


Adults living in Islington and/or registered with a GP in Islington who:

  • have something important to say about the care and treatment they would like at the end of their life
  • are frail or elderly
  • have complex health care needs

How to refer

The following clinicians can refer to this service: GPs

Self-referral Patient Leaflet

No form required, email or call. Please refer to the patient information leaflet.

t: 020 7281 6018

e: gethelp@ageukislington.org.uk