Healthy Living Pharmacies

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What are Healthy Living Pharmacies?

Healthy Living Pharmacy (HLP) is a tiered commissioning framework which encourages pharmacies to play a key role in improving the health and wellbeing outcomes in their communities and helping to reduce health inequalities. HLPs have a proven track record of commissioned service delivery in optimising the use of medicines and areas such as health checks, smoking, obesity, sexual health, alcohol and harm reduction.

How do Healthy Living Pharmacies benefit Primary Care?

Healthy Living Pharmacies complement the care and support planning work that takes place in General Practices. GP practice staff can support awareness raising of HLP offers and can potentially build Community Pharmacy support into patients’ care and support plans as places to seek advice, where appropriate.

About the HLP Framework

There are three levels of service delivery within the HLP framework:

  • Level 1 Promotion: Promoting health, wellbeing and self-care (in July 2016, Level 1 changed from a commissioner-led process to a profession-led self-assessment process);
  • Level 2 Prevention: Providing services (commissioner-led); and
  • Level 3 Protection: Providing treatment (commissioner-led).

Essential requirement by 1st April 2020

Community pharmacy contractors will be required to become an HLP Level 1 by 1 April 2020 as agreed in the five-year deal between PSNC, NHS England and NHS Improvement and the Department of Health and Social Care; this reflects the priority attached to public health and prevention work.

What can a Healthy Living Pharmacy offer the community?

HLPs can engage with populations who do not regularly access other care services. Staff members of a HLP are proactive in supporting members of the community to live healthier lives, by raising customer awareness of local support including smoking cessation, diabetes prevention and mental health services.

In a Healthy Living Pharmacy, the Health Champion and other staff may proactively approach customers about their health and wellbeing issues and will be able to provide information and signposting to local services. There will be a health promotion zone and a health promotion campaign linked into local priorities and health needs.

Evaluations of HLPs have demonstrated an increase in successful:

  • smoking quits
  • extensive delivery of alcohol brief interventions and advice
  • emergency contraception
  • targeted seasonal flu vaccinations
  • common ailments
  • NHS Health Checks
  • healthy eating
  • physical activity
  • healthy weight services.

Eligibility criteria


There are no inclusion criteria for HLPs.

However, for patient convenience

  • Islington HLPs are ideal for Islington residents or patients registered with an Islington GP, as the information they provide will be tailored to the pharmacy’s local community.

How to refer


Walk in to a local pharmacy

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