Floating Support Service

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Individual support for vulnerable adults and families (e.g. older people, offenders, victims of domestic violence, physical and learning disabilities, substance misuse issues) who need additional help to sustain their tenancy and achieve independence.

Assistance includes getting rent arrears under control, help with welfare benefits, claims and appeals, debts and budgeting, accessing health services and mental health tenancy-related needs.

Eligibility criteria


  • already be living in their own independent accommodation in housing association, private-rented or owner-occupied sectors but be at risk of losing it
  • be moving into their own independent accommodation from the Adult, Mental Health or Young Person’s Hostel Pathway.
  • moving into settled accommodation in the private rented sector (PRS) via Camden’s Homelessness Prevention Service with an identified support need

How to refer

The following clinicians can refer to this service: GPs, Nurses, Practice staff

Editable PDF / Word document Download Form

Referral methods: Email

GP referral by completing the referral form and sending by email.

e: FSSReferrals@camden.gov.uk


Self-referral by telephone or email.

t: 020 7974 5366

e: fssreferrals@camden.gov.uk

External Links