Special Allocation Scheme (SAS)

NCL Wide
Add to CPD

Practices can request the removal of violent patients from their patient list.

Requests to remove patients must go to PCSE.

NHS England has directed that from 5 Feb 2018, all immediate removals will be processed by PCSE within 24 hours of receipt of notification from the GP practice. The incident must have been reported to the Police for the immediate removal to be processed. Secondary or local commissioner approval will not be necessary.

The updated policy includes a provision for the Special Allocation Scheme (SAS) provider to determine whether the removal request is appropriate. Practices have been advised of this update and the process to follow to request removal of a patient from a practice list. Guidance is also available on the PCSE website. 

PCSE is not responsible for determining if a patient meets the criteria for immediate removal, other than confirming the incident has been reported to the Police.  This is the responsibility of the reporting practice.

All eight day or immediate removal requests must be logged through the PCSE online forms. 

To submit an online form please use the link below which will take you directly to the website:

Eligibility criteria


  • If you would like to request the immediate removal of a patient due to violent behaviour you must have reported the incident to the police.

How to refer

The following clinicians can refer to this service: GPs

Editable PDF / Word document Download Form

Referral methods: Email

To request removal of a patient from your practice list (either immediate or within eight days), please complete a request form and send by email.

e: pcse.patientremovals@nhs.net

0333 014 2884 (PCSE customer support)

Commissioned By

Service Feedback

Contact Name

Medicus Select Care NCL

Email Address

e: mhpselectcare@nhs.net

Phone Number

t: 0203 813 0611

General Services

Adult Safeguarding

Child Safeguarding

Community Services



Urgent and Emergency Care

Urgent and Emergency Care for Children

Last updated: Wednesday, 06 April 2022
Review date: Wednesday, 01 February 2023