Patients aged <50

Appointments are provided by Royal Free London and Royal National Ear Nose and Throat. Please refer to via e-Referrals using the Audiology Adult Referral Form – RFH (All sites) or RNTNE Under-50s Referral Form.

Patients aged 50+

Appointments are provided by Royal Free London, InHealth, Scrivens and Specsavers. Please refer via e-Referrals using the Audiology Adult Referral Form – RFH (All sites).

Home visits for patients aged 50+

Appointments are provided by Scrivens. Please email a referral letter to nhshearingcare.scrivens@nhs.net who will arrange a home visit. GPs must ensure that the patient's ears are clear of wax prior to referral.

Contact details

RF
e: rf.audiology@nhs.net
t: 020 7472 6318

InHealth
e: INL.inhealthreferrals@nhs.net
t: 033 3202 0297

Scrivens
e: customercare@scrivens.com
t: 012 1456 8700

Specsavers
t: 020 7482 4110

Eligibility Criteria

Exclusions

• no ear wax partially occluding or blocking the ear canals (partially occluding wax prevents taking of impressions for hearing aids)
• no abnormal appearance of the outer ear or the eardrum, including middle ear fluid
• no aural discharge or otalgia lasting >7 days in the last 90 days
• no sudden (less than seven days) or rapid (90 days or less) loss or deterioration of hearing
• no fluctuating hearing loss, other than associated with colds
• no noticeable asymmetry in hearing
• no unilateral, pulsatile or distressing tinnitus (e.g. causes sleep disturbance, anxiety or depression)
• no vertigo, including spinning or floating sensations
• no complete or partial obstruction of the external auditory canal.

How to Refer